IT Support Tips

Bring your own device (BYOD) is a business strategy where employees are allowed to use their personal devices for work. This strategy has become a mainstream practice over the years, especially since businesses in Chicago, Tampa, and all over the world are adopting remote work.  One benefit of BYOD is that businesses save a lot of money because they don’t have to purchase and issue devices for each employee. They also have fewer devices to [...]

Having a clear, well-crafted budget is integral to your business. Without it, different departments won’t understand their spending limits and inadvertently stretch the company’s financial resources thin.  If your organization relies on technology in any capacity, then you must have a solid IT budget planned for 2022. We understand that IT can be difficult to budget for, especially since it’s an incredibly nuanced field that covers cybersecurity, networking, cloud computing, and more. That’s why we’ve [...]

When talking about cyberattacks, the image of a hacker using highly sophisticated code is what first comes to mind. However, while some attacks need more technical expertise to be successful, many of today’s cyberattacks only require hackers to come up with a convincing lie in an email. Spear phishing is one of these cyberattacks, and it’s a growing threat affecting businesses in Chicago, Tampa, and the rest of the United States.   To protect your business, [...]

Today, ransomware attacks are rapidly growing in number and complexity. The FBI's Internet Crime Complaint Center received 2,084 ransomware reports from January to July 31, 2021, representing a 62% year-over-year increase. And according to SonicWall’s 2021 Cyber Threat Report 2021 Mid-Year Update, in June 2021 alone, there were 78.4 million ransomware attempts recorded — more than the number reported in Q2 2020 and almost half of the total for all of 2019. This has led [...]

It's easy to see why the healthcare industry is one of the industries most heavily targeted by cyberattacks. Healthcare organizations manage treasure troves of sensitive medical records and financial information that are highly sought after by cybercriminals. Plus, the widespread digital transformation in healthcare is inadvertently creating new vulnerabilities that hackers can exploit.     A notable vulnerability is the increasing use of payment card systems. More than ever, people are paying their medical bills using [...]

Smartphones play a vital role in our daily lives. They’re not only efficient communication devices, but they also come with virtual assistants, photo and video capabilities, web browsing, and a host of other features rolled into one palm-sized computer. Since smartphones are so versatile that people often store a lot of business and personal information in these devices.  However, smartphones’ widespread popularity and capacity to hold a treasure trove of sensitive information make them high [...]

Microsoft OneDrive for Business is widely popular among companies in Chicago, Tampa, and the wider United States. This is because the cloud storage platform ticks all the boxes for businesses. For a small monthly fee, businesses get anytime, anywhere access to files, at least 1 TB of storage per user, and offline syncing. Yet even with these benefits, there remains a significant portion of business owners who are reluctant to migrate to OneDrive because of [...]