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30 05, 2025

Factoring the cost of IT support for your business

May 30th, 2025|IT Support Tips|

Every business knows the sinking feeling that comes with an unexpected IT issue. When systems go down or software glitches occur, the whole workflow grinds to a halt. The disruption wastes time and frustrates employees. Fixing these problems requires technical support that only a certified professional IT company can provide.  However, many businesses are hesitant to invest in IT support due to concerns about cost. In this article, we will break down the true [...]

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16 05, 2025

Benefits of VoIP phone systems for small businesses

May 16th, 2025|IT Support Tips|

Business phone systems were often confined to a messy set of cords and wires, taking up valuable space on a desk or cluttering up the office floor. Today, with the advancement of technology and the rise of cloud-based services, most small businesses are switching  to Voice over Internet Protocol (VoIP) phone systems for their communication needs.  What is VoIP? VoIP technology converts voice signals into digital data that is transmitted over the internet. Unlike [...]

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25 04, 2025

The importance of regular patch management and software updates for business security

April 25th, 2025|Uncategorized|

Cybersecurity is often seen as a one-off task, but it’s never as simple as a set-it-and-forget-it approach. New threats emerge, and vulnerabilities seem to pop up out of nowhere, often when least expected. When it comes to cybersecurity, the best defense a business can have is an ongoing patch management process.  What is patch management? Patch management is a structured method of identifying gaps in software integrity and correcting them through targeted updates also known [...]

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11 04, 2025

Cyber insurance: Is your business adequately protected?

April 11th, 2025|Security News|

There’s always a risk of cyberattacks slipping through the most secure computer systems. Sometimes, it’s not the firewall that fails, but a trusted vendor who gets compromised. Or a team member who unknowingly clicks a seemingly legitimate link, giving attackers the backdoor they need. However it happens, the focus shifts from preventing the breach to limiting the fallout.  That’s where cyber insurance comes into play. While most businesses understand the need for firewalls, antivirus software, [...]

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21 03, 2025

Microsoft Teams vs. Slack: Which collaboration tool is best for your business?

March 21st, 2025|IT News and Info|

As businesses expand and teams spread across different locations, the need for collaboration tools has become increasingly important. Among the top choices in this space are Microsoft Teams and Slack. Both platforms offer distinct advantages and have passionate fan bases. However, when choosing the best option for your business, it’s important to objectively consider functionality, compatibility, pricing, and other categories. Let’s take a closer look at what each platform brings to the table and explore [...]

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14 03, 2025

Conducting an IT security audit: A guide for small businesses

March 14th, 2025|Security News|

Cybersecurity breaches can be a company’s worst nightmare. In fact, the financial fallout of a breach can reach millions of dollars, especially when considering downtime, legal penalties, and reputational damage.  To avoid these catastrophic outcomes, it’s important to know where your business’s security stands before an attacker does. By conducting an IT security audit, you gain a clear understanding of your vulnerabilities and strengths, allowing you to proactively reinforce your defenses.  What is an IT [...]

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21 02, 2025

Public cloud vs. private cloud vs. hybrid cloud: Which is right for your organization?

February 21st, 2025|Cloud Computing|

Take a closer look at the IT setups of the most successful businesses today, and you’ll notice a common denominator: cloud computing is at the heart of their operations. From scaling resources in real time to empowering remote teams, cloud solutions have transformed how organizations manage workloads, data, and security. Migrating to the cloud is a strategic move that businesses make to stay competitive. Some organizations turn to the cloud to gain the agility needed [...]

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7 02, 2025

Disaster Recovery as a Service: Keeping businesses running in an unpredictable world

February 7th, 2025|IT Support Tips|

Stability and consistency are essential for any business to thrive, and that extends to their IT infrastructure. If a power outage, cyberattack, or natural disaster were to render an organization’s servers and systems inoperable, it could lead to crippling financial losses and reputational damage. Everything the company has worked for could all come crashing down in the blink of an eye, and make it nearly impossible to go about business as usual.   Preventing these worst-case [...]

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24 01, 2025

Top IT security trends in 2025

January 24th, 2025|IT News and Info|

In a never-ending game of cat and mouse, cybercriminals and cybersecurity professionals constantly shift their methods and adopt new technologies to stay one step ahead of each other. This digital arms race creates IT security trends as the industry reacts to emerging threats. To ensure that your business remains safe from new cyberattacks and data breaches in 2025, it’s important to understand where the cybersecurity industry is going. This post will cover some of the [...]

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10 01, 2025

What is zero trust security? The key to modern cyber defense

January 10th, 2025|Healthcare, Security News|

Zero trust security is the bedrock of modern cybersecurity. However, it is not a singular software program or technology solution, but instead a framework — a set of principles, models, and best practices working in unison to protect your systems and data from cyberattacks. This blog post will explore the zero trust security philosophy and go over the different components that make up a zero trust security model. With this information, you can create a [...]

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