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19 10, 2021

What is the future of VoIP

October 19th, 2021|IT Support Tips, Unified Communications|

Voice over Internet Protocol (VoIP) phone systems are the cornerstone of many companies’ communication strategies. The ability to make and receive calls over the internet enables businesses to reduce costs and stay in touch from wherever — whether they’re in Tampa, Chicago, or any other part of the world. VoIP was even instrumental in helping businesses establish remote work setups to remain operational during the COVID-19 pandemic.  What’s great is that despite being a mainstream [...]

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19 10, 2021

What are the PCI DSS password requirements?

October 19th, 2021|Security News|

The Payment Card Industry Data Security Standard (PCI DSS) is a compliance initiative that concerns all companies that process, transmit, and store payment card data. More specifically, it contains a long list of mandatory requirements that businesses must uphold to defend against data breaches and avoid massive penalties. Chief among these requirements is preventing unauthorized access to company accounts by using password best practices. If your business manages payment card information, here are the PCI [...]

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5 09, 2021

Software vs. Hardware Encryption: The Pros and Cons

September 5th, 2021|IT Support Tips|

Data breach incidents are running rampant across Chicago, Tampa, and the rest of the United States. According to a recent study, the number of data breaches increased by 38% between the first and second quarter of 2021. Unfortunately, there are no signs that these breaches will slow down in the near future, as there’s also a growing surge of phishing and malware attacks.  To protect data, businesses will need to employ powerful security measures and [...]

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5 09, 2021

What Are the Essential Components of Network Security

September 5th, 2021|IT Support Tips, Security News|

Whether you’re from Chicago or Tampa, one of the most serious challenges facing all businesses within the US and beyond is the rampant surge of cybercriminal activity. In fact, recent reports found that year-to-date ransomware cases in the United States have increased by 185%, with Florida being one of the hardest hit states. Unfortunately, ransomware is only one threat that plagues businesses. Cybercriminals are constantly developing new techniques to infiltrate or take down vulnerable networks, [...]

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8 08, 2021

How does malware get on your computer?

August 8th, 2021|Security News|

Malware is a constantly evolving threat that plagues everyone, from small- and medium-sized businesses in Chicago to giant corporations like Amazon. In recent years, new ransomware strains have become more effective at infiltrating computer networks and causing businesses to lose millions of dollars. Cryptojackers, a type of malware that siphons computing resources to mine cryptocurrency, has also taken the limelight. Meanwhile, malware like keyloggers and spyware continue to steal sensitive information from their victims.   Unfortunately, [...]

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14 07, 2021

6 Serious consequences of PCI noncompliance

July 14th, 2021|Security News|

The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements businesses must meet to ensure payment card transactions and information are secure against theft and fraud. While there’s no legal obligation to comply with these requirements, it’s highly recommended for companies in Chicago and Tampa to acquire PCI certifications. This is because it provides a baseline standard companies must adhere to and build upon with additional fortifications to strengthen data security.  [...]

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28 06, 2021

Benefits of Network Management for Your Business

June 28th, 2021|IT Support Tips, Security News|

Today, businesses need high-speed networks to support a growing fleet of connected devices, ever-evolving cloud technologies, and a partially remote workforce. At the same time, network components can fail due to a number of factors like cyberthreats, hardware problems, software misconfigurations, and more. Network management is therefore absolutely vital to companies in Chicago, Tampa, and all over the United States.   Network management refers to the tasks involved in the deployment, optimization and maintenance of network [...]

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17 06, 2021

What Is a BYOD Policy and What Are the Benifits

June 17th, 2021|IT Support Tips|

The COVID-19 pandemic started the world’s biggest remote work experiment, which left many companies unprepared for the massive shift. Traditional offices and procedures that we all took for granted were no longer an option for many businesses in Chicago, Tampa, and the wider United States. Instead, companies had to rely on solutions and strategies that would give employees the flexibility to work from anywhere. Cloud technology is certainly instrumental in enabling remote work, but bring [...]

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17 06, 2021

How to work on PowerPoint together

June 17th, 2021|IT Support Tips|

When it comes to delivering engaging presentations, Microsoft PowerPoint is the number one choice for professionals, be they in Chicago, Tampa, or anywhere in the world. PowerPoint allows users to edit themes, layouts, and graphics so they can set the tone for the presentation and help the audience focus on what’s important. Slides can display key notes to remind presenters of important talking points and better manage the flow of their presentation. Plus, users can [...]

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16 06, 2021

How To Protect Your Business Network From Ransomware (2021)

June 16th, 2021|Security News|

For those who don’t know, ransomware is a type of malware designed to encrypt its victims’ data or systems and hold it hostage until the ransom is paid, usually in cryptocurrency. Ransomware’s roots began as a simple Trojan virus that spread during a 1989 World Health Organization conference, but over the years, it grew into a multibillion-dollar industry. In 2021, ransomware is capable of spreading to entire networks and even hijacking critical infrastructure.  Organizations in [...]

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