Managing dozens, if not hundreds, of devices such as desktops, smartphones, and tablets can be a challenge for businesses. Each device comes with its own software, security settings, and updates that need to be managed and monitored regularly. What’s more, any device that connects to your network is a potential gateway for cyberthreats.
To keep track of all these devices and safeguard your network, businesses must implement unified endpoint management (UEM) solutions.
What is unified endpoint management?
Unified endpoint management (UEM) is an all-encompassing platform designed to give system administrators centralized control over company-registered devices or endpoints (e.g., desktops, laptops, smartphones, and Internet of Things devices) through a single, unified interface. Unlike mobile device management, which focuses on securing mobile devices, UEM extends its reach to all endpoints across different operating systems and device types, both on- and off-premises.
UEM’s comprehensive oversight enables administrators to deploy security policies, automate software updates, manage applications, and monitor device compliance seamlessly across the entire company network. By integrating device management and endpoint security tools into one platform, UEM empowers IT teams to maintain consistent security standards, streamline operations, and rapidly respond to threats.
How does UEM work?
Let’s take a closer look at the core functions and processes that make UEM an essential tool for modern IT management.
Enrolling and provisioning devices
Both company-issued and employee-owned devices can be registered into a UEM platform. The UEM database keeps track of vital information on enrolled devices, including system configurations, access permissions, and device ownership. All enrolled devices are also provisioned the necessary operating systems, software, applications, and configurations based on the company’s policies.
Applying security policies
From the UEM dashboard, system administrators can automatically apply security policies to each device. These policies can include multifactor authentication requirements when accessing company data, restrictions on certain apps or websites outside of the company network, and encryption protocols for sensitive information. By enforcing these security measures, UEM helps keep all devices on the network safe and compliant with company policies, significantly reducing the risk of security breaches.
Distributing patches and updates
With UEM, automated patch management becomes a breeze. When new updates or security patches are released, system administrators can easily distribute them to all devices in the network to minimize vulnerabilities.
Controlling applications
UEM platforms limit device usage to authorized and secure applications, blocking potentially harmful software from entering the network. Strict app management policies reduce vulnerabilities caused by outdated or unauthorized applications. Such control protects the enterprise network and maintains compliance with data privacy regulations and security standards.
Integrating with endpoint security solutions
UEM platforms connect with endpoint security tools such as anti-malware and antivirus software to keep devices protected. They automatically update security programs, monitor device health, and quickly respond to threats. With everything managed in one place, IT teams can easily protect all devices from malware and other threats, maintaining strong security across the organization.
Securing network connections
UEM enhances security by managing and controlling network devices and wireless access. If employees attempt to access sensitive company data through public or unsecured networks, UEM can enforce virtual private network connections to keep their communication secure. It also monitors network traffic to detect unusual activities that could signal a security breach or unauthorized access attempts. By using advanced web control software, UEM platforms can restrict access to risky websites and filter content, further safeguarding the enterprise network from potential threats.
Isolating company and personal data
The rise of bring your own device policies has made it essential to separate company data from personal information. UEM platforms accomplish this by using data protection protocols that isolate corporate information while maintaining the privacy of employee-owned content.
Identifying and remediating threats
UEM solutions monitor device conditions around the clock to proactively detect and respond to threats. Using advanced threat prevention analytics, UEM platforms can identify suspicious activity across all managed endpoints and automatically isolate affected devices from the network or remove harmful software, reducing response times and easing the workload on security teams.
Wiping and locking lost, stolen, or retired devices
If a device is lost or stolen, UEM can remotely lock and wipe the device, preventing sensitive enterprise data from falling into the wrong hands. Plus, should an employee leave the company, system administrators can also decommission both company-owned and employee-owned devices, removing all company data while keeping personal data intact.
How does UEM differ from traditional IT monitoring?
While both UEM solutions and traditional IT monitoring share the goal of keeping systems running smoothly and securely, the former provides much finer control and management capabilities. Here’s how UEM stands apart from traditional methods:
- Comprehensive device management: Traditional IT monitoring usually focuses on desktops and servers. In contrast, UEM is designed to manage multiple devices, including mobile devices, network devices, and even IoT devices, offering a more holistic view of an organization’s tech ecosystem.
- Centralized dashboard: Traditional IT systems often require multiple tools to manage different device types, leading to inefficiency and complexity. UEM simplifies this by consolidating all management and monitoring functions into a centralized dashboard, making it easier for IT teams to track device status and apply universal security measures and policies.
- Remote management: Traditional IT monitoring tools typically rely on physical device access for troubleshooting, limiting efficiency and flexibility. UEM, on the other hand, supports remote troubleshooting and off-site device management.
- Security control: Simply monitoring IT systems isn’t enough to protect sensitive company information. UEM adds strong endpoint security to help reduce cyber risks. It comes with advanced cybersecurity measures, helping organizations secure various devices and even implement a zero trust security model, which is ideal for today’s remote and hybrid work environments.
Is unified endpoint management necessary for business security?
The growing number of endpoint devices within an organization significantly opens more doors for hackers. Using UEM solutions offers several key benefits for businesses:
- Stronger cybersecurity: By actively managing endpoint security tools, client management tools, and mobile devices, UEM safeguards your enterprise against various threats.
- Simplified device management: Managing devices through a unified endpoint management platform means less time spent on manual updates, patching, and troubleshooting.
- Threat control: UEM features real-time threat identification and automated security tasks that neutralize risks before they escalate.
- Improved accessibility and visibility: UEM provides better visibility into device health, compliance status, and security posture, which is crucial for responding quickly to security incidents.
How to implement UEM
To effectively implement UEM, businesses must take the following steps:
- Evaluate needs: Identify which devices have to be managed (e.g., mobile devices, desktop PCs, network devices) and what security measures are required for each.
- Select a UEM solution: Choose the right UEM software that integrates well with your existing IT infrastructure and meets your specific security and management needs. IT consultants can advise on the best solution for your business.
- Enroll devices: Begin device enrollment and provisioning devices with necessary apps, security policies, and configurations.
- Monitor and update: Set up automated patch management and monitor devices regularly to keep them secure and optimized.
- Consult with an expert: To get the most out of your UEM solution, seek guidance from an IT professional or a managed IT services provider to fine-tune the implementation and make sure all endpoints are accounted for.
UEM is a vital component of any modern business’s security strategy. It simplifies device management and strengthens endpoint security, but it can be overwhelming to get started and fully optimize the solution. If you’re ready to implement UEM but unsure where to start, Dynamic Solutions Group can guide you through the process. Contact us now to get started.